Reviews

10/10

I fully trust Watermart and highly recommend them for their expertise with installing and maintaining various kinds of water filters. And especially for their wonderfully friendly service! We first used Watermart in 2014 when we installed a whole home filter in our old house and we have recently asked them to return to install a similar filter in our new house, along with an under counter system. Each interaction with their sales team, technical advisors and installation experts has been a pleasure and I look forward to using them for years to come.

Approximate cost of services:
$2,270.00
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Company Response

Hi! Thank you so much for your recommendation and your business - over so many years and in two homes! It's so great to hear that your experiences with our staff have been positive. We too look forward to servicing your systems in the future. Please don't hesitate to give us a call any time if you have questions. Sincerely, Dave and the rest of the Watermart Team.

10/10

It's not often you meet a professional that is so easy to work with as Adam Aprile from At Home Electric. We are doing a full renovation of a 4 storey home and being a gadget addict, we have some specific requirements that Adam has accommodated and improved on. Smart, helpful, courteous, tactful, inventive and honest are just where it begins with the walk-through, planning and estimation phase. Once into the work, his team work with speed, efficiency and precision - we can't wait to move in and enjoy :-)

Approximate cost of services:
$25,000.00
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10/10

Wow - these guys are so friendly, professional and helpful! The bed I ordered ended up being out of stock from the manufacturer and on back order so the estimated delivery time got extended beyond what would work for us (we're leaving the country soon). Shimmy was more than happy to refund my deposit and even offered to mail me a cheque to save me having to drive out to the store. Awesome customer service - I'll definitely be back to buy the bed when we return to Canada :-)

Approximate cost of services:
$1,500.00
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Company Response

Thank you for the review and once again we would like to apologize for the delay in your order. There was a fire in one of the manufacturer's plants and it delayed the cutting for that collection. I hope you have a great year out of the country and hopefully your work will be taking you somewhere warm and sunny. We look forward to serving you again when you return to Canada. Shimmy.

1/10

We called Appliance Canada to ask if they had a KitchenAid KUDK03CTSS dishwasher in stock as we were ready to buy and wanted to pick it up the same day. We were told they had the item in stock so we drove out to Concord to pick it up. After paying we were told that the warehouse staff were not working and we'd have to wait for it to be delivered a couple of days later. We took time off work to accept delivery and after waiting some time, called to find out what time they would arrive. We were then told that it would arrive the next day. So we again took time off to accept delivery and when we called back we were *again* told that it would arrive the following day. We called to ask for some sort of repayment to cover our installer's call-out fee but the manager offered $15 which was more offensive than anything. After paying our installer for his time, we decided to cancel the order and never to buy from this company again. AWFUL AFTER-SALES!

Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
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