Reviews

10/10

Great service, very attractable design, on time! It was promised in a 2 weeks, installed in a 2 weeks frame! I am really impressed by the design they do, this company has professional designer and she prepare the sketch almost at no time. Every foot is used and functionable. This is the first time cabinetry were done on time, with no headache. Everything were installed very accurate and no mess left. We had very pleasant experience with this company

Approximate cost of services:
$20,000.00
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10/10

Great company to deal with. First of all it was my house, and the corresponding throw the e-mail was fast, efficient and prompt. Company even offered to take me to their real job site and show the products they installed and offer couple solutions to make better design at the backyard. Very appreciate the time and quality! The fence looks gorgeous and we are getting a lot of compliments to it. The job was completed on time, with no serious issues, the only we were looking for to make little bit lower the fence at one point because we were expecting puppy, they send technician and he corrected in a very polite and friendly way the fence with no problem. I will recommend this company as a company with great customer service level. I have another project at the moment with this company at another house, and I am not afraid to deal with them because experience I has was very pleasant.

Approximate cost of services:
$10,000.00
2 of 2 people found this review helpful.
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Company Response

Hi Tatiana, thank you so much for all your kind words! Your loyalty to FG Fencing is so appreciated! It was a pleasure to work with you past and present. We will always be happy to hear from you, should you ever need further service. All the best!


First Review

10/10

We were looking for the central vacuum system to be installed for our new construction home. We dealt with a lot of contractors already but found Mark very helpful, easy to deal, outstanding customer service and great workmanship. We even started to tell everybody if they need the central vacuum finally we have great company to deal with. The project took only one day to finish and the quality of workmanship is pretty high. Thank you for running business this way and thank you for!

Approximate cost of services:
$1,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

I truly want to thank this customer for such a straight forward and honest review. I can only say that I will always try my best to make sure the customer is happy and as informed as possible. My policy is honesty is the only policy.

10/10

7 years ago we installed the door with this company. Till now we don’t have any problems with it, just fresh up rubber layer (because one of our cats ripped portion of it). No adjustment, no correction. Great quality, nice design makes our house cute and cozy. Thanks guys! I’m recommending your company to all my friends and all my customers.

Approximate cost of services:
$1,400.00
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Company Response

Thanks Tatiana.
What a Pane Inc.
Decorative Door Inserts
https://www.whatapane.ca/
1-888-401-PANE (7263)

10/10

This company works on my lawn for 4 years. I just attach the picture BEFORE and AFTER and then I don't need to explain anything. Once I called to renew my contract (in a fall time they offer discount), but dispatch was saying to me that she doesn’t understand any word I'm saying. I just waited till spring and call back to pay amount and at that time communication went through very well :) But! No complains, they reserve the amount they charge for service, great lawn, on time fertilizing.

Approximate cost of services:
$450.00
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Company Response

Hi Tatiana, Thank you for taking the time to write a review of our business as well as post pictures. We are happy to hear that you took advantage of our customer loyalty discount and that your lawn is looking great! If you have any questions throughout the year do not hesitate to contact us. Thank you for your patronage.

10/10

We had 4 duct cleaning services with others contractors before (we bought our house 4 years ago). No one did such a great cleaning; I never put business card from them to my "Home Repairs" folder. Today I did! Paul cleaned ducts like our cleaning lady does with maximum attention and very picky. He cleaned filters from furnace and show me how to do this more often because we have 3 pets (hair, dust). I found this company here on homestars.com and I agree with other consumers - these guys do great job. See you, Paul, in a spring time for our AC service.

Approximate cost of services:
$315.00
1 of 1 people found this review helpful.
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Company Response

Thanks Tatiana

you can find us again on youtube as well:

http://www.youtube.com/watch?v=vAotjcJnEwY

6/10

We ordered kitchen in June. By the way, we get kitchen in March-April next year. Downpayment was collected in June 50%. Then we took our old cabinets out because we've been told that kitchen will be ready in September. Then we've got a lot of messages, notes, explanations. Kitchen arrived in March (little bit hard to live with no kitchen for so long). Installation crew was good, 10 out of 10 (Thanks, Leo). Quality of kitchen 8 from 10. Not finished (didn't install properly hood, lights in a cabinets turn off all the time because of power contact problem, and sink installed not proper, soap dispenser is a separate story, prices were increased by the time kitchen arrived and tiles for backsplash are not the same) The biggest issue is TIME. If you have more then 7 months and put every word to contract you can call RenoClub. Check every word and every price, very complicated contract. Design is amazing (Thanks to design department at Reno Club) - 10 out of 10

Approximate cost of services:
$20,000.00
4 of 4 people found this review helpful.
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