Reviews

0/10

I have been without AC since June 25th. 13 days and counting with no AC 1. You canceled my annual maintenance the day before the appointment. 2. Two days before the rescheduled appointment my AC develops an issue. 3. Tech shows up the next day and says I need a new coil. but fills it so it will run until new coil arrives. 4. Two days later tech comes and installs new coil but says the previous tech misdiagnosed the issue and another part is needed. This was June 25th. 5. When you call customer service always says Parts will call back. It took 3 days of call before parts did call back. That was either June 30th or July 2nd. Customer Service will not connect you with management. Your service has been horrible

Approximate cost of services:
$0.00
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10/10

One of the issues I have working with small companies is usually poor and untimely communication but not with Philip. He was great. Adapted as I kept adding tasks to the job. Showed up on time Cleaned up Communicated well while on site. Him and his team will be the go to guys for these jobs going forward. Highly recommended

Approximate cost of services:
$800.00
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Company Response

Hi Chris,
Thank you very much for the review. We really appreciate it, always aim to be on time, and communicate with the clients. Enjoy the long weekend!
-Philip

10/10

This is the second time I have used Swat. The first time was earlier in the year to check for birds in the attic. They are on time, polite and do a great job. This time around is was to get rid of a skunk from under the shed in the backyard.. Let me say this no one traps and takes away a skunk for obvious reasons. Trust me I've called them all. We have been trying for weeks to no avail. Swat did their thing and It worked. The skunk has been trying now for 24 hours literally digging 12 consecutive hours last night and can not get back it. So now we seal off entrance points to the yard and let if find a new place to live.

Approximate cost of services:
$500.00
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Company Response

Thank you Chris for choosing Swatwildlife again to help you with your skunk removal issue. Skunks are fantastic diggers and will always try to gain access back to where they have been denning.
Preventing this from happening by trenching & screening is a humane approach but also a guarantee that they won't return, where as trapping is a short term and often times not a solution.

10/10

A storm blew down a section of our fence. Contacted Nelson on Sunday. He said send him some pics which I did He sent back a detailed job description and cost. He said he could be there Tuesday. He confirmed on Monday night that he would be there in the morning at 7:30am. Him and his helper showed up on time, did great work, were done by lunch. and were very pleasant. Upfront about all cost. No surprises, no unnecessary up sells and cleaned up Would used them again without hesitation if the need arises.

Approximate cost of services:
$1,000.00
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Company Response

Hi Chris.
It was nice meeting you on Tuesday. Thank you for the great review. Glad you're happy with the work. Enjoy your summer. Cheers.

Nelson
Http://bcposts.ca
416-505-2700

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

led tape lighting in the kitchen undercabinet complete install warm/neutral white color was supplied and installed by Hotwire. They were efficient and quick to reply to my scheduling needs. Would use these guys again.

Approximate cost of services:
$0.00
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Company Response

Chris thank you for taking the time for this review. It is much appreciated. With so much competition out there, we strive to continue to make each and every client of Hotwire's be satisfied with our workmanship and spread the word of our growing firm one happy client at a time. Much appreciated, Hanna