I will be brief. When we had our fire, I was devastated and didn't really understand that we had choices about which company did our restoration. The insurance co. Recommended onside, so I made a snap decision and went with them. This was a very bad decision. I agree with many of the other reviewers here. Onside talked a good game but were terrible. The work was so bad, it was like it had been done by children. Our things were lost and damaged. We were told the job would be complete in 30 days. It is now 6 months later and I am still trying to track them down to complete the work. The worst aspect of our tragic fire was Onside restoration. spectacular incompetence from start to finish. Please, do some research before choosing a restoration company.
- Approximate cost of services:
- $20,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Sorry to learn of your poor experience Tracy.