Reviews

10/10

Hi all, just want to thank Shae from Home Comfort Reliance for fixing my furnace. It's great to not have to worry about expensive fixes with my existing old HVAC system(10 years old).

Approximate cost of services:
$0.00
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Company Response

Thanks for choosing Reliance Home Comfort! We appreciate your business!-Cait

10/10

I recently had my ducts and AC coils clean by Duct One and I am quite satisfied. The guy who came by was nice and did a great job cleaning my ducts, coils and dry cleaner vent. The only issue we had was with the owner of the company who never called us back due to being too busy dealing with something. I didn’t want to hire just any duct cleaning company as I wanted to make sure they will do the job right. So I made sure they are a member of the NADCA, decent price, and have good reviews on Homestar. For the price I paid, I had my ducts, coils and dryer vents cleaned. I would recommend this company to family and friends.

Approximate cost of services:
$315.00
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0/10

My Central AC was originally installed by Aire One by the first owners of the property. The unit is still under warranty as the documents say it has 10 years warranty. So I called them up to make an appointment to check why my AC is not cooling my house. When the technicians arrived, they first checked the outside AC unit. I asked if it was low on freon due to leak and they confirmed it was fine and nothing is wrong with it. So they proceeded to my basement and opened up my furnace/AC. They said that I need to replace my furnace motherboard that controls the AC blower. They mentioned that my AC was not cooling/blowing any cold air because the blower is not turning on when I turn on my AC on cooling. Note, they didn’t even use a multi-meter to confirm if the board is in fact faulty. They left after about 20 minutes and told me to make an appointment to replace the “Bad Control Module”. When I got a call back from their boss, he quoted $650 + taxes to replace the board and labour. He also mentioned that that part is not under warranty and only the compressor is. I was shocked how much it was as I already paid the diagnostic fee of $99+ taxes already. So I decided to wait and get a second opinion as I didn’t want to blow that much money. I had another company come by and they found out that the freon was leaking and blocked heating duct intakes(My Fault). They even checked the board with a multi-meter and confirm there’s absolutely nothing wrong with the control board.

Approximate cost of services:
$111.87
3 of 3 people found this review helpful.
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Company Response

Aire One thanks you for your feed back. It is unfortunate that you had difficulties with your air conditioner. Your air conditioner, just like your car, requires periodic preventative maintenance (please refer to your furnace owners manual). Manufactures suggest that maintenance should be done on an annual bases. If you would like to discuss this matter further please contact Austin at 416-460-5300