J. Skeete from Toronto

Our boiler and hot water tank needed servicing. It had been four years since it was last done. Hoerner's technician Mark was knowledgeable, polite and happy to answer any questions. He did a thorough job servicing the boiler and flushing the hot water tank. We would be happy to recommend both Hoerner Heating & Plumbing and Mark.

When it came time to replace our very old boiler in 2010, we knew it would be a costly job and decided to get three quotes before making any decisions. From our initial meeting to establish a quote, I was impressed with David Burnell's vast knowledge and many licensed qualifications. He is extremely thorough and takes the time to explain the pros and cons of different options. His quote was very competitive but what swung the decision in his favour was his pleasant and professional manner. It is a pleasure to have David working for you. He is incredibly polite, conscientious, clean, punctual and trustworthy. In fact, he saved us money and future headaches by suggesting a combined indirect hot water tank with our new boiler, using our original lined chimney for the venting. Originally, we had been told a separate side vent was necessary and this was undesirable. We continue to benefit from David's experienced craftsmanship and have recommended Burnell Mechanical to several of our friends.