Chris from Calgary

Shady Alert!!! Our home is 1.5 years old and we were getting a lot of white dust collecting in our home after the furnace would run so we had Action Furnace come and clean our ducts which cost Four Hundred & Thirty-Eight dollars, when the tech was finished he told us since we were in an area with a lot of construction we should be having our ducts cleaned every year to keep our home clean. 2 days after the cleaning and after completely cleaning the interior of our home and having kept all our windows closed our interior was yet again covered in white dust. We went and removed one of the access panels they had cut in our ducts and checked inside and found quite a lot of sawdust and white drywall dust still inside. We call Action Furnace to let them know they had not cleaned the ducts properly to which we were told that they had cleaned the duct the best that they could with the equipment that they have and that they don't clean construction derby from ducts and that we should expect a dusty home since we have construction going on in our neighbourhood. If they don't clean this sort of dust and derby why did they recommend that we have this done every year since we live in an area with construction? We asked if they don't clean these types of materials from ducts then what exactly was cleaned from our ducts considering our home which is only 1.5 years old and they're reply was "It's hard to tell". We feel very ripped off by Action Furnace and also feel they would keep coming back and charging us the same money even though they know they aren't able clean anything from our particular ducts. We feel we have been mislead and we would not recommend Action Furnace to anyone, if you do use them be sure to have them fully explain what they can & can't clean from your ducts before they start and do a before and after check.

We used Johnny's Concrete to pour an exposed aggregate sidewalk and patio at our new home. We checked the reviews out and they were OK but some of the reviews talked about customers not getting what they asked for because Ramo the estimator who you tell what you want doesn't communicate properly with the field workers doing the job and for that reason we specifically requested to meet with the guys that would actually be doing the work but Ramo told us that all the instructions would be relayed and not to worry. We had told them that we need this sidewalk to be stepped down and flush with our finished grade dirt because our yard was already a very steep grade and we didn't what it to be any steeper, we were told no problem. When it came time to do the job I was unfortunately away on business and I asked that they only do the forms so I could check it all out before they pour the concrete, but again they talked me into letting them go ahead and finish up because they have done hundreds of these and they are experts and they guarantee I will be happy with the work. Well, when I got home my yard was a disaster the crews had boards all over my yard with nails sticking out and garbage like empty yogurt containers, chicken bones, coffee cups and water bottles from they're lunches and even worse they had built my entire sidewalk and patio up out of the ground instead of digging into the ground like I wanted. I called Ramo and his reply to the mess was "ya, it's a construction site what do you expect" and told me to call the site supervisor Sam who is the owner of the company about why they had not done what I had asked. So I call the Sam and big surprise he told me that he was not told about the step down and even if he was he would not have done it that way anyway because it just wouldn't be professional in his opinion. So much for the guarantee I would be happy and since I'm the one that paid over nine thousand dollars for my sidewalk and patio shouldn't I decide what I'm getting? In the end I was given five hundred dollars off and left with a really crappy job, the finishing is also not to good as the sealer has dried uneven and left distinct lines in the patio. Read the reviews and listen to the criticisms as they are spot on and be very careful if dealing with Johnny's Concrete as they are not very professional and will do what ever they want.