Reviews

8/10

We hired Giancarlo to do complete layout redesign for our home renovation more than a year ago. We had a deadline over Christmas holidays. He provided good professional service. HIs attention to detail was good . He was able to draft the drawings in a timely manner. We had some disagreements over the payments, but the issue was resolved satisfactorily. Make sure to get a complete quote for everything, including changes and extras add ons.

Approximate cost of services:
$5,000.00
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0/10

Giovanni started the project and promised to finish in 3 weeks with 4 people. He brought a few helpers (from Kijiji) who did not know much about tiling. He took almost 5 weeks & quit without any notice. After many phone calls, he finally emailed me that he had a life changing opportunity. (Hey - how about the honoring the contract??). All the bathroom showers had the slopes wrong. I am getting them all redone. Dealing with him has been a nightmare to say the least..

Approximate cost of services:
$21,000.00
2 of 2 people found this review helpful.
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Company Response

Its amazing when a homeowner troughs extras at you in the middle of project, so my company did the extras, and when it came time to tell the client that it would be more money for the extras he looks at melike I'm crazy. Keep in mind that at beginning of the agreement we agreed that any extras would be more and that it would make the project last longer. As for slope in the shower floor G&C tiles must of did thousands of shower floors in the 12 years that we are in businness and not one complain. In this case the homeowner hired "some guy that needed some work" (paid him next to nothing)to do the slopes on the shower floors not a Professional just to get a beeter deal. Not only that who ever the client hired to do this work he did the scratchcoat that me and my employees had to rip out and do it again because it was poorly done. Also my employees refused to work because the client was mistreating them because they were English, the client dicriminated English people. G&C Tile has never quit a job but if an agreement can't be made for extra work being paid for, I'm not going to spend money out of my own pocket to complete extra work.As far as my rating goes I have no worries because they've all be amazing!