Reviews

10/10

Great experience overall. From the initial call online w/ Simon, to the great three-man crew who did the work, Gardenzilla hit all the high notes and checked all the boxes. The're very busy so there was a 6 week delay between sigining the initial contract to when they actually performed the work. That aside, I would definitely recommend them for your next project. I know I will be calling them for my own next projects.

Approximate cost of services:
$2,000.00
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Company Response

Thanks so much, Dan - really really appreciate the time you took offering feedback, looking forward to the next project with you!

9/10

Chadi did a very satisfactory job at our home.  4 different jobs actually. He built a new wood gate at the side of my house. He replaced 2 long 6x6 rotting timbers at the top of a retaining wall at my exterior stairwell and added a new wood railing and posts to match the existing one on the other side of the stairwell. He also properly reinstalled the man-door at the garage that was sticking from a previous installation by another handyman. Lastly, he replaced 2 very old, broken interior double french doors at the entrance to my kitchen. With his laser level, he discovered and corrected a 10mm height level discrepancy at the top of the door frame, caused by settling of the main floor. 10mm may not sound like a lot, but it might as well be 10 meters when it comes to proper door installation. Glad he knew what to look for. He takes pride in his work and servicing his customers to the best of his ability.   

Approximate cost of services:
$2,800.00
1 of 1 people found this review helpful.
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Company Response

Dear Mr. Danial, thank you so much for this review, it was my pleasure doing business for you and I am looking forward to work for you again.
Best regards for you and family

10/10

Better contracting and roofing redid my sloped and flat roofs on my 2-storey detached Toronto home. They were thorough and professional throughout. They well know what they are doing from start to finish and their experience shows. I was in good hands all the way through. Highly recommended for your next roofing job

Approximate cost of services:
$11,000.00
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Company Response

Thank you for the review

MGRAVES

6/10

Omar did the best job he could, but it wasn't really enough. He gets an 'A' for effort, and he seemed quite knowledgeable when he arrived first day. He was also a very good communicator, updating me regularly with text messages, and letting me know when and if his arrival time changed. But he's just not that good a painter, period. And he hired a helper, David, who wasn't even a painter at all (!) And it showed. Too much paint in spots (dripping and beading), two little paint in others. And Some spots were missed entirely. Oh, but David DID paint 1 set of my brand new brushed nickel door hinges, Ugh! Omar was also disorganized. He took 4 days to do a 2-1/2 day job. First day he arrived late and left early. Two other days he arrived late. He only stayed later on the final night in a hurried attempt to finish the work. And right in the middle of the job, he had a previously scheduled family medical appointment booked that had slipped his mind (it kept him away from the jobsite for the whole day.) What else; nail holes still showing, some sloppy caulking; and a bit of poor brushwork. I definitely would recommend him for a garage or a basement, where the finished look won't matter nearly as much. But he's definitely not ready for the main floor. All that said, he came across as an honest, straight-forward tradesperson. His partner is Nick, who handles the calls and job pricing. He was ok to deal with , though he did change the price 3 times on the phone with me. First it was $2200, then $2500, then finally $2400. Didn't exactly build on my confidence.

Approximate cost of services:
$2,400.00
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10/10

Andrew & Rose did a great job from start to finish. They installed 150 sq.ft. of 12x24 ceramic tile for my new bathroom renovation. They scored full marks all around. Thoughtful, polite, articulate, not to mention that my bathroom tile looks terrific. And they did a great clean-up afterwards. The price was reasonable, competitive, and Andrew provided me with a full written estimate detailing the scope of work. I'm 100% satisfied and highly recommend them for your current tile project. :-)

Approximate cost of services:
$3,000.00
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Company Response

Thank you very much for taking the time to leave us a review. It was great working with you as well, that shower was a super fun project and turned out great. I hope you enjoy it.

8/10

Last year, I purchased and had installed a new Moen faucet from Shanks. Came with their full repair/replacement warranty. When the faucet proved defective, Shanks ordered a new one and replaced it quickly and professionally.

Approximate cost of services:
$600.00
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10/10

Julio Prepared the Drywall estimate for my basement legal apartment renovation. This is a complex task involving both fire-separation and noise-proofing requirements. My existing builder is not experienced in this area and has had disappointing project performance overall. Julio called me promptly to discuss my needs. Was prompt and polite during the site visit. Asked good questions during entire process. Promptly followed-up and was knowledgeable and capable throughout our discussions. He prepared a fully detailed, comprehensive written estimate outlining the entire scope of work. Unfortunately I was not able to move forward with him only due to existing contractual obligations with my current builder. I will be contacting Julio again to quote on my next renovation job, surely! Highly recommended. :-)

Approximate cost of services:
$14,500.00
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10/10

I needed new tempered 3/8" glass tabletops for my large patio and larger dining room tables (2 separate jobs). Andreas did a very good job of getting the work done, solving any issues, and delivering very good quality finished glass tops. The patio table order was taking too long, and then broke during the tempering process, so Andreas fast-tracked a replacement top which only took a few days more. The dining room table was done quickly and perfectly, and was delivered within a week. Andreas even disposed of my old broken glass top for no extra charge (if you've ever had to deal with a large amount of broken glass shards on your own, you will appreciated how helpful this was.) Also, they deliver and install everything, so you don't need the extra trips to a store to place and then pick up your glass order. We did everything by text actually !

Approximate cost of services:
$900.00
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Company Response

Dan thank you very much for kind words. we really appreciate having business with you . let us know in future if we can help you with any glass needs

10/10

Reliable, fast service. Diagnosed and repaired my garage door issue to my complete satisfaction. Courteous phone service too. I recommend them for your next garage door installation or repair .

Approximate cost of services:
$300.00
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Company Response

Thank you very much for this great review Dan.DODDS has been awarded the Consumers Choice Award as the best garage door company in the G.T.A., as voted by you the customers, for 20 years in a row.

8/10

My review runs hot and cold. Millo did a great job where it counts. The cabinetry is beautiful, high quality, and professionally installed. We've had our new kitchen since spring and we're thoroughly pleased and enjoying all its features, comfort, and functionality to the max. Our quartz countertops are gorgeous too. Millo has their own experienced, trusted 'in-house' trades (electrician, plumber, tiler, carpenters) which is probably the main reasons we chose them. They all worked well together to get the job done. There is room for their improvement though. Sometimes it was difficult to communicate with or get hold of my job manager. My voicemails and texts were bounced around between various office and personal emails and phone numbers. Because of this, they sometimes dropped the ball, so there were many deficiencies to be rectified. Tip tray (at sink) was missing (fixed:-) ) The glass uppers ended up with the wrong finish inside the cabinets. The were also frosted instead of clear glass (they fixed this). Chef's desk was installed at the wrong height (they fixed it). Under cabinet lighting was a headache as was switched from recessed to LED strip lighting mid-stream. So there was not enough recessed space provided to hide the LED strips, so they would shine in our eyes. Also, they wouldn't stay stuck in place and started drooping and falling down. Fixing it was difficult. One LED strip is still drooping down as I pen this. The peninsula drawers banged into my stove and needed to be completely redone (shortened) in order to clear it. Despite these, and other problems, Millo was tremendous in their efforts to fix everything and make it right. And they did it all with a smile on their faces. They were always pleasant, polite, and caring throughout. I was probably not their easiest customer, and they always did their best to get the job done right. I realize that no renovation is without it's mistakes and issues, but I could have done without such a long list of problems to solve. All in all, I'm satisfied and would well recommend Millo for your next Kitchen or bathroom renovation.

Approximate cost of services:
$55,000.00
2 of 2 people found this review helpful.
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Company Response

Thanks for your feedback Dan!

Since your installation our team has noted these communication errors and have been working on solutions to fix this as well as working on tighten up our operations all around to ensure jobs run as smoothly as possible. It was such a pleasure working with you and we appreciate you bearing with us through any errors that came up during your reno. Like you mentioned, no renovation is without it's mistakes, we like to think we have a great team with excellent problem solving abilities and at the end of the day, we always make sure our customers happy and comfortable in their new space.
Feel free to contact us in the future should you ever need anything!

Kindest regards,

The Millo Team!

5/10

Company has a wide selection of products and good quality products. But reaching their customer service (in-store, online, orby phone ) is almost impossible. Could not reach anyone at the main 800-254-6377 order line. Tried 4 attempts over a one week period with no success. Was immediately put on hold for 10 to 15 minutes, then a recording said I had reached their Quebec manufacturing plant, -then I was disconnected. And once the recording said that they are currently closed, even though it was during regular business hours. I tried to order online, from the samples the company sent me, but a number of my samples are not available online. And since I could not order by phone, the only remaining 'option' available was to go to a store. I chose the Dufferin Street Store #046. I ordered three window coverings in store (2 faux wood horizontal blinds for my kitchen, + 1 bedroom blackout blind). After ordering, I needed to phone the store later in the day to confirm the measurements, but was unable to reach anyone there, as no one would answer the phone. I tried calling 3 times over a 48-hour period, but no one at the store ever answered. Eventually, the only way to get my measurements to the store was by email. Just don't believe this company when they tell you ordering is easy by phone or online! You'll always need to go into a store.

Approximate cost of services:
$500.00
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10/10

Husky did a super job removing my old furnace and installing a new one. Dmitri advised me well and his pricing options were comprehensive and reasonable. Sam and Ali were professional and courteous throughout the new installation. They arrived promptly, worked efficiently together and did a thorough clean up afterwards. They also were very knowledgeable about rebates and warranties and walked me through all the rebates that would apply for my purchase. Dan and Ali troubleshot my thermostat to get it up and running smoothly. And Victoria at their office handled all the details from start to finish.

Approximate cost of services:
$4,200.00
1 of 2 people found this review helpful.
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Company Response

Hi Dan, the review you wrote is very nice, thanks for your kind words. Victoria and the Husky Team

10/10

I purchased a new stainless steel Samsung French door fridge the from Canadian Appliance Source recently. I've got nothing to complain about and would recommend them for your next major appliance purchase. From website to showroom to purchasing to delivery, CAS kept it simple, easy, affordable and effortless. And Kudos go out to the two excellent delivery men who quickly and conveniently delivered and installed the fridge in our house, with a smile on their face. Ask for Imran Ahmed, my salesman. He was great.

Approximate cost of services:
$1,534.00
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10/10

Doru and his associate, Joe, are both accomplished and experienced carpenters & cabinet makers. They also do quality masonry and concrete work. Topping it all off, they are honest, polite, and a pleasure to work with.

Approximate cost of services:
$5,000.00
1 of 1 people found this review helpful.
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2/10

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Approximate cost of services:
$0.00
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Company Response

I'm sorry to hear about this experience, Dan and would like to learn more. Please contact me at rmassingham@reliancecomfort.com with addtional details. Thank you. ~ Rich