Lara from Toronto

After extensive research of different options for a home-alarm monitoring service, we decided to go with Protection Plus. The company was responsive and efficient and managed to use our existing alarm system. It is now over a month that we have had the alarm activated, and everything is operating as it should. Some more well-known companies have more presence in this market, but if you dig a little you will realize they are expensive and in our experience even at the exploration stage, unprofessional and unreliable.

After the May 4th wind storm, we had strips of our shingles flying off our roof. We tried unsuccessfully to get a roofer we had used in the past come out to repair our roof. Fortunately, I got Mike's number through a friend and despite being super busy, Mike arranged for Matt to come out the same day I called to repair our roof. Since we have an older home, the roof construction has gaps, so with the rains on Saturday evening, we would have had further interior damage. Mike and Matt are our heroes and Quality First Roofing is definitely our go-to roofing company going forward.

We desperately needed a new humidifier. Based on reviews, I contacted Renato. He was incredibly responsive from the moment I called. I was very impressed. He came out in a short time span and also checked my furnace. Peter did the install of the new humidifier and rectified a previous issue from the last installer of our old humidifier. I was satisfied overall. I can't really comment on the cost, as I did not compare, but if you want prompt, professional service, I would recommend this company.

Professional and prompt service. I was satisfied with Michael's knowledge and service. I found it a bit pricey for a clogged drain. I think for more complex jobs it would be more worth it.

Our upstairs stair rail literally began falling apart after 8 years in our house. With 2 young children, we were obviously concerned and needed to get it fixed as soon as possible. We did not want to have to replace the pickets and rail and Leo was happy to use our existing pickets and rail. I was able to contact Leo immediately when I called. At his request, I sent him some photos of the railing. Within a few days, he came to our house and our railing is now safe and better than ever. Leo explained why it began falling apart (poor initial installation), ensured that everything was done properly this time. Moreover, he checked our entire stair rail leading to the basement and made repairs wherever necessary. Leo was professional, helpful, extremely accommodating (he ensured the job was done as soon as possible considering the danger it posed to our children) and left our stairs spotlessly clean. I am happy to recommend Leo to anyone who is looking for great service from a man with obvious integrity.