Ken from Edmonton

Last year we had replaced all our doors and windows . Exterior colour chosen was black . At the time of installation we were very satisfied with All Weather Windows . A few days later when the sun was shining on the doors , they were not black . They were a very dark brown . Reviewing our quote (# 757210 ) the fiberglass doors are suppose to be "Antique Black Caming " , the sill " Brown Anodized " . We called AWW and told them about the problem . Their response was that the door could not be painted black because it would warp . If that was the case , why were we not told of this when we ordered the "Black" doors ? Why does our quote say "Antique Black" ? Are they only interested in our hard earned money ? We spent over $25,000 for Black windows and Brown doors .

We mentioned what we are doing to our home and the sales representative explained the installation procedure . The models in the showroom were very informative , different types of windows and cut away views of walls . At the end we knew what we were getting and how it was to be installed . At the end of work day , the installers cleaned up to a very high standard . The installers explained what they were doing and why it was being done that way . They did not have a radio blaring . They were fast and efficient . During and after installation , we have had many friends and neighbours inquire about our doors and windows . The sign from All Weather Windows on our front lawn can be left there till mid summer . We love our new doors and windows .