I would not recommend this company to anyone. We bought an order of hardwood flooring for 1300 square feet after being told that it was good quality wood at a special discount price (not the "China or Costco brand," the salesperson said). Our installer refused to go any further because of the defects in the groove and tongue mechanism. When we called Brampton Hardwood, the manager said, "Yes, what do you expect at that price ? Your installer will just have to work harder." Terrible service.
When we spoke to Vince on the phone afterwards, he admitted that the tongue and groove mechanism would be defective in some of the wood. Your reply to this review is completely different from what we were told on the phone. Still not happy with your service.