The Penguin team (David, Amy, Jon, Seth) and their trades people delivered a job that was beyond what we could have envisioned before this project began. Our project started in June 2016 when we signed our contract with Penguin. Our basement was completely unfinished with 5’6” ceilings and water problems when we began. Upon signing, Penguin promptly and cleanly conducted demolition. Following demolition, we contracted another provider to underpin our house to 8’ ceilings, with waterproofing, sump pump, sewage ejector, removal of a wall, installation of a steel beam, and breaking through another wall for new ductwork to be installed. Our underpinning and structural work proceeded without a hitch. Following structural work, we hired a third contractor to relocate our furnace room and install separate damper enabled zones for each floor of our house. I share these details because David, from Penguin, went well beyond our expectations by closely following our progress and providing countless points of advice helping us to ensure only the best work was done on our house prior to Penguin’s actual project start. Upon completion of structural and HVAC work, Penguin got started December 20 with design proposals, framing, electrical, plumbing, insulation, magnesium board, tiles, trim, doors, flooring, stairs, painting, custom cabinetry, home entertainment setup, and clean up. Actual work started January 10 and we moved in February 17 with incidental work following. At all times, Penguin was extremely responsive to our requests. If I could highlight the single most impressive aspect of our collaboration with Penguin it would be that at all times throughout our 10 month project (only 4 months were directly with Penguin), all members of Penguin’s team listened to our needs and not once took us down a path that was contrary to our vision. I unreservedly recommend Penguin for your basement project.