Reviews

0/10

I am very unsatisfied with this company's service. I placed an order for Counter Top for my Laudry Room, which was a big mistake. I paid in advance as requested but it was nightmare dealing with have these guys come in for measurement and then install. After initial measurement; guy came in again and measure again & told me the counter top is almost ready and will be install in 5 days. I called them regularly and was advised that installers in on the way but no one showed up till late night. This happened 3 days in the row. On the top; Counter Top was measure & cut wrong. Installer did not care about what I was saying and tried to justified with foolish comments as if I was illitrate. Now the doors are sticky out and Sink doors are in not in center. It was big waste of time and I will NOT recommend these guys to anyway... even if they do work fee!

Approximate cost of services:
$800.00
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Company Response

Hello,

I am sorry to hear that you were unhappy with the service and installation, we would be happy to redo the installation and correct any issues that you have had. We at Avalon strive for 100% customer service satisfaction, and we are very sorry to hear that you were not satisfied.

We are willing to offer you a 20% discount for any future projects you have.

Please contact us directly at 1-866-919-0516 to help correct the issue as we are committed to your satisfaction.