The Manager, Bobby would not dicuss price right away and continually said "don't worry my price is so low it will shock you" Finally when he quoted his price it was extremely high. He said the product was built in Canada but it was built in Malaysia. He said he would have the 2 products ready in 2 days. They were not ready in 4 days and he did not deliver at all!! I asked him to give me $10 off the shipping charge as I felt he over charged us for the products and he got really mad at me but finally gave in. Ofcourse they never delivered the items. I felt forced to take his floor models which were badly damaged and did not fit together properly. I did not want to get in to a court case with him but I vowed I would let the public know this company may not make good on their promises. I would like to use much stronger words but Homestars will not allow it. My recommendation is to not buy anything from this company.