Reviews

2/10

We hired Alex in March of this year. He viewed the job a week before starting and knew what it entailed. He did not finish it. I've called him numerous times to come and finish and always get the same story why he can't come. Too busy. Would not hire or recommend him again.

Approximate cost of services:
$2,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi all readers of this/above review,
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These customers were Happy with agreed work, but wanted extra work to be done, and for me it was very difficult to fit extra jobs in my schedule, and they new about this.
Read what they wrote me:
"Hi Alexander, Hope all is well. Kitchen looks great. Wondering if you have time in your schedule in the next little bit to do a few jobs."
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All the best, Alexander

0/10

Walked in and asked the person to send someone out to quote me on repairing my sofa. They took down my name and number and said someone will get back to me shortly. Waited a week. Nothing. Called and left a detailed message. Waited 3 days and no response. Called again and left another message. Two days and another no response. Business must be too good not to return my calls. (btw, spent two grand reupholstering a sofa with them about 10 years ago)

Approximate cost of services:
$0.00
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0/10

These people are horrible. Customer service is not their forte. They are not up front with their cost structure. I knew what my problem was with my fridge and told them. When they arrived, they agreed with me. They emailed me a quote to repair the problem and were waiting for a response from me. When I sent them a message, got no response. Called them and person on phone treated me poorly. Immediately after hanging up, I googled my part number and ordered it from the US. Will be here within 1 week at half the cost of these guys. I'll install myself for free. Do not use these people. I wasted $119, do not do the same. ($6.75 gas charge when I live 1km from their office) Please.

Approximate cost of services:
$119.44
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