Reviews

1/10

I had used them before and was generally happy but for the fact the price of their services seemed too high for the difficulty of the job. This time I called and they arrived promptly but the technician basically told me he couldn't help me - said it was a fancy valve that he didn't have and would be too much trouble to get. Basically he told me to do it myself. Completely unhelpful. Paid the $40 consultation fee and sent him on his way. Subsequently found someone who was more than willing to help.

Approximate cost of services:
$40.00
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Company Response

Dear Home Renovation Truths, Thank you for your review and continued loyalty. We definitely made a mistake regarding your service call. The faucet had no name on it and was unrecognizable to us,In hindsight we Should have researched the product to find a solution for you. Once again, my apologies. Please call us anytime and the opportunity to make things better for you. We are at 416-489-0000. Email: info@waterworkscanada.com. Thank you,
Michael Yuffa ,The Waterworks Plumbing and Drains Inc.

10/10

All I can say is wow! From the time I called until the time they were on site cleaning my windows and doing an excellent job in doing so, less than 5 hours elapsed. Timely, efficient and excellent service.

Approximate cost of services:
$150.00
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Company Response

Wow! Thank you so much for such a glowing review! Window cleaning is our passion and we spend a lot of time and energy perfecting our craft and streamlining our booking systems. It makes our day when those efforts are noticed and appreciated. Thanks again for giving us positive feedback!!

8/10

I have used them for 3 years. Their service falls within the 7 - 8 out of 10 range. Positives: They complete the service as promised and without prompting. Negative: They give you 24 hour notice for aeration (which is too short) and I have had to have them back several times to re-do applications that have been done poorly (especially with Fiesta applications and patio control). If these areas were to improve they would be a 10.

Approximate cost of services:
$400.00
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Company Response

Thank you for your review. We appreciate your feedback and will take it into consideration in the future. We are very happy to hear that you have been satisfied with the service over the past 3 years. If you have any questions or concerns in the future please just let us know. Thank you for your patronage.