Reviews

1/10

Had my hot tub for only a month and it already has a leaking jet. I purchased a Covana spa cover/gazebo with shades for over the hot tub and so far, THREE service men later, they are still incapable of properly installing the shades. They did manage to make screwhole indents on the gazebo frame from incorrect placements, attempted to install the shades ...one shade had the bracket fall off within hours and the other shade was installed crooked so there is a fold in it, installed a hot tub table incorrectly so now it is lopsided and things slide to the edge, the Covana cover seal is already buckling from being installed wrong. DO NOT MAKE ANY SPA PURCHSES FROM THIS COMPANY.

Approximate cost of services:
$34,000.00
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Company Response

We apologize for this profusely. I would be happy to investigate this with our service manager. The Covana covers do require regular maintenance and can complex for some setup situations or service repairs. We would be happy to connect. Please reach out to burlingtonservice@pioneerpools.com

10/10

I am so impressed by this company! I originally hired them because they had the best price and I am SO GLAD that I did. Jennifer was so helpful with her design suggestions and she was so patient with my indecisiveness. Li did an awesome job with the shower and Jimmy was there every step of the way, always checking in and making sure I was happy with the work. TRUST ME, if you hire XG Renovations, you won't be disappointed....I sure wasn't!

Approximate cost of services:
$11,500.00
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Company Response

Sue and John, thank you so much for your trust and supporting our business! We really appreciate your kind words and valuable feedback. We enjoyed collaborating with you throughout the entire process. I hope you and your family enjoy your beautiful newly renovated walk-in shower. If there's anything else we can assist you with, please don't hesitate to reach out. Thanks again!

Jennifer
XG Renovations
905-773-7008
info@xgrenovations.ca

10/10

Michael and Aric are a dream team! They are so easy to deal with....accomodating, knowledgeable, friendly, punctual (with appointments and deadlines), helpful.....just awesome! The whole process from start to finish was seamless and my kitchen is absolutely PERFECT. I would 100% recommend Kitchen Star Design Studio!

Approximate cost of services:
$18,000.00
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Company Response

It's been a pleasure and honour to make your new kitchen, thank you for your business!!!