Reviews

10/10

We just moved into our newly built house at Arbour Lake West this month. It took about 14 months to build. So far, we've had an outstanding experience with Hopewell for our new home construction. From start to finish, their professionalism and attention to detail were exceptional. The craftsmanship displayed in every aspect of the build met my expectations. Diana Sanchez, Customer Experience Specialist, provided great service during the construction phase. She helped accommodate all of our change requests, including last-minute exterior paint color changes. Brent, as the site supervisor, was not only knowledgeable but also helpful even after we took possession. I had a great experience working with Elaine, the sales manager, and her team. Carrie helped us select the right colors and designs. The project was completed on time, and the quality of work is truly commendable. After we moved in, we had some minor issues to fix, and the warranty team sent help. Only grading around the house has not been completed yet. Hopefully, it will be done soon. I'm thrilled with my new home and highly recommend Hopewell for their top-notch service, quality, and expertise. Thank you to all at Hopewell who helped us build our new home

Approximate cost of services:
$100.00
Was this review helpful?
Company Response

Hi Mad - Thank you so much for sharing your wonderful experience with Hopewell and specifically highlighting Diana, Brent, Elaine, Carrie's exceptional service! We're thrilled to hear that they went above and beyond to take care of your needs and provided you with detailed explanations throughout the building process. We appreciate your recommendation and are committed to providing continuous support as you embark on this exciting journey in your new home. If you have any further questions or require assistance, please don't hesitate to reach out to us at customerexperience@hopewell.com. Congratulations once again, and we wish you all the best!