Hoerner could not have been more helpful nor given more personalized assistance. Additionally, they sent out a sophisticated, creative technician who, instead of taking easy way out & telling me I needed a new toilet. He customized a part and streamlined my ancient Toto back to working. All this first thing in the morning & he took 45 minutes max. The service at Reception when I called was also stellar. She kept it going, made it happen. Unreal. I am thrilled & HIGHLY recommend Hoerner
- Approximate cost of services:
- $300.00
- Company Response
Wow! Thank you for such a glowing review! We are absolutely delighted to hear about your outstanding experience with Hoerner. Our team is committed to providing personalized and helpful assistance to every customer, and we're thrilled to know that we could exceed your expectations.
Our team is dedicated to providing personalized assistance and going above and beyond to ensure our customers' satisfaction. We're thrilled that you found our technician to be sophisticated and creative, taking the time to analyze the situation and offer a customized solution to get your toilet back to working condition. Efficiency is essential to us, and we're glad that the job was completed swiftly, with the utmost care.
Our reception team also plays a crucial role in ensuring seamless coordination and making sure everything runs smoothly for our customers. We are so glad to hear that they too exceeded your expectations, providing you with a smooth booking experience. Thank you again for your recognition of our team's efforts, and we look forward to hearing from you about any future plumbing, hydronic heating, drains, heat pump/air conditioning issues.
Be safe and well,
Best wishes,
Hoerner Heating & Plumbing