My husband signed a 3 year contract on behalf of his mother who had Alzheimers - acting as her Power of Attorney for Care. Security was arranged for her home as Alzheimers patients have a tendancy to wander. When she passed away we attempted to cancel their services and was told we could not as it was not the deceased who signed the contract. We were forced to continue to pay for their services for 1-1/2 years until present day when we are now selling her home. Once again we attemtped to cancel their services and were told that the new owner would have to take over our contract (expires Nov. 2013). When the new owner contact A&J they were told they would have to sign a new 4 year contract. Double whammy! Now we are being forced to buy out the contract. My recommendation - do not do business that doesn't have a heart or is as inflexible as this company is.
- Approximate cost of services:
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