Sandra from North York

We contract West Ontario to repave our old driveway and add an extension and an small interlock job. They did the interlocking and first layer of pavement in 2010 and said that it needed to settle for a few months before doing the second layer. The next summer (2011) we called them, and they finished the second layer. Gaetano told us that the job should be good for at least 15 years. The next summer (2012), weeds started to came out through the pavement in the borders close to the yard. We called many times and there was always an answering machine. They never called back. When I left a message saying that I would put a complain in the Better Business Bureau they finally sent somebody without letting us know in advance and when nobody was at home, they patched a couple of the holes produced by the weeds, but they didn't see all of them. We kept calling and they never came back to us. In the summer of 2013 and 14 we called again many times because a crack started to form all along the driveway. By now, spring 2015 there is a crack running from the garage door to the curb. In the winter the borders of the crack raised by the formation of ice underneath. I left a message asking for a consultation (because all the messages explaining the issue went unanswered) and then they called me back. The lady that called was very aggressive, she said that the complaint should have been done after the first year and when I said that I called many times the first, second and third year, she said that there is nothing to do now. They said that they will send somebody to see and nobody came. I am calling and leaving messages almost every day and there is no reply.

I called in the morning, George said he could be in our house between 3 to 4 in the afternoon and he was there. The cost for the job was similar to what a non-certified guy wanted to charge us. He even painted the rusted pipes of our gas meter. Great service.