A contractor provided a quote for paving my driveway, and I signed an estimated contract and left a deposit. They removed my driveway but then called, demanding a 50% price increase to continue. I decided to take my business elsewhere. They left exposed wires and cables on the stone surface all winter. When I reached out in the spring to complete the job, they still insisted on the higher price. Matthew was the person I dealt with and the person who relayed this increase on behalf of the owner John
- Approximate cost of services:
- $4,500.00
- Company Response
Thank you for bringing this matter to our attention. I apologize for the inconvenience and frustration you have experienced with your driveway project.
At Action Home Services, we strive to uphold the highest standards of professionalism and customer satisfaction. It is concerning to hear about the issues you faced, including the unexpected price increase and the incomplete job with exposed wires and cables.
Please rest assured that we take your feedback seriously. We will investigate this situation further and ensure that appropriate actions are taken to address these concerns. Customer satisfaction is paramount to us, and we regret that your experience did not reflect our usual standards.
Thank you for bringing this to our attention, and we apologize once again for any inconvenience caused.
Best regards,
Claudine