In 2015 I had the good fortune to meet Aaron Del Monte, the owner of THINK CINEMA. I had been having a lot of problems with several remotes, so I wanted to streamline everything by using just one. I had a company come in and not only did they not fix the problem, it got worse! Then Aaron arrived. I cannot tell you exactly what he did, but I can tell you that the time and effort he put into servicing my TV paid off. Not only did he leave everything in good working order, his personable nature and his attention to detail was really refreshing. Aaron is a perfectionist. I work with trades every day, and when I come across a person who cares so much about pleasing a customer, it is a pleasure to give a recommendation. But that is not all! After he completed his work and suggesting a newer model TV would give me better reception, which I wanted, he left my home and then returned soon after with a new TV ! And at half the cost that I would have had to pay. Now THAT is service for you! Look no further if you need help. I have seen Aaron on more than one occasion, for other work, and the result has always been the same. THINK CINEMA, Aaron Del Monte is a master if his craft.
- Approximate cost of services:
- $800.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Annie, thank you very much for the warm and wonderful words. This made my day, probably my week. This is exactly the kind of service experiance Think Cinema strives to accomplish. We are founded on providing the best out of what can be complicated home entertainment technologies today. Making sure they are delivering the best quality, weather it be picture or sound, and that you know exactly how to use your system with zero headaches. For the customer it should be turn key and no more complicated than that. I am very proud that we accomplished this for you. Cheers and until next time! :)
-Aaron