I was directed to Westwood Floors by 2 friends that purchased there this past year. They felt that it would be worthwhile for me to travel from White Rock to Port Coquitlam to check it out. I was stunned by the array of high quality products offered and convinced by the friendly/professional sales staff that greeted me immediately upon my entering the store. What a refreshing change from the apathetic attitude I had encountered at 3 previous stores!! The selection process proved to be an easy one. My sales person visited my home and asked questions/measured the areas applicable and visited with my wife and myself. We narrowed down selections based upon our needs/practical requirements PLUS added the interior design consultation that was provided by the store at NO CHARGE. Amazing ideas and friendly/comfortable dialogue. We received our products in a very short time and the installation process was flawless. Highly qualified installers and a friendly/no-rush attitude. They went over and above in the service department. Perhaps the previous review was done in haste and lacking the understanding of how complicated the actual process can be? Or perhaps he is of the 'ilk' that some people can never be pleased and make often make an occupation of being dissatisfied? All I can refer to is my own personal experience and that of 2 very discerning consumers (one who spent over 60,000 to create a SHOWSTOPPER with their flooring) who have proved beyond pleased..and we will continue to refer this store to friends/family and the internet savvy alike!
- Approximate cost of services:
- $15,000.00