Julie - Upper Beaches

We called Mckinnon for service on an older A/C unit. Based on the age and the problem we were told that it was not worth fixing. We were told that if we purchased a new unit through Mckinnon that there would be no charge for the service call. We were very pleased with the service technician. We purchased a new unit and were told again that there would be no charge for the initial service call. The unit was installed promptly and we again were very pleased with the service. The dissatisfaction came when the initial service call was charged to our credit card. I spoke with Glen twice and was told that it would be refunded. The third time I called and was angry with service. The fee was finally reversed to my visa - a month after the initial charge to my card. I wouldn't recommend Mckinnon based on the follow up service - unless you want to spend hours chasing them down!

We had Otto's parge the side of our 90 year old house and were extremely pleased with the service. The original parging was extremely bubbly and uneven. While the job was much more time consuming than originally estimated, Otto's took the time to do a proper job and now the foundation is perfectly smooth. He even found a couple of other spots to fix up for us. Prices were in line with other quotes that we received. Great job - would highly recommend!