Anne J.

An appointment was set for the evening in mid July but they managed to arrive for the mid afternoon which was AWESOME!!!! Dave and Chris (sorry if I got your names wrong) were fast, professional and most importantly for me, packed with humour to get through a rather stressful situation. I actually was able to talk to someone immediately to set things up instead of leaving a message and potentially getting a call back in a few days. A detailed invoice was sent which I needed to present to the new owner for proof of completing the work. Customer service was excellent and I even got a Thank You card mailed to me from Ashley acknowledging my existence which is absolutely unheard of now. It was wonderful to deal with everyone at The Gentlemen Plumbers.