This company is promoted in Google search, so it comes up among the first in any GTA search when you need an appliance repaired. I had a broken dishwasher, so I called them. The technician came quickly and, after examining the dishwasher, recommended an engine replacement as the only way to repair the appliance. What he did NOT say was that the company has a 30-day warranty on parts and labor -- it's in very small print on the back of the contract and you will not notice it yourself. The new engine was installed, worked for a month and a half and then failed. The company refused a free follow-up service call because it had been more than thirty days since the installation. Having paid $1500 for repairing the dishwasher, I still have a broken appliance and cannot expect the company to take responsibility for the quality of its work. What kind of appliance repair company does not stand by the quality of its repairs? Customer service was rude: when I called to resolve the issue. Not only did they try to charge me for a follow-up visit by their technician, but they told me about their 30-day warranty on parts and labor that I should learn how to read (meaning the small print in the back of the contract).