I booked an a/c service appointment a month in advance (regular maintenance.) Received texts to confirm the appointment the day before. That night at 8:30 pm, I received a voice mail saying sorry but the technician cant make it. If this was the first time this happened, I wouldnt complain. This is the third time.
- Approximate cost of services:
- $10,300.00
- Company Response
Donna, thank you for bringing your concerns to our attention. We apologize for any inconvenience you experienced and can understand your frustration with the situation. We would appreciate it if you could provide us with more information such as the date of the service or the name under which the appointment was scheduled. This will allow us to investigate the matter further and address your concerns appropriately. Please phone our Operations Manager at (289) 948-1662. Thank you!