Reviews

0/10

Few years back I went to Lowes to buy a snow blower. When the snow came I was happy for about 5 min, before the tire fell off the rim. I called the store (I bought extended warranty) and they weren’t too cooperative. They tried to tell me that it is a tire issue and I should buy a new one because tires are not under warranty. After talking to 3 different people they sent me to a shop. Two weeks later (shop was busy this time of year and the only one I was given) I had my snow blower back. The next time I needed to use it the tire lasted another 5 min on the rim. The history repeated itself 5 times over the years. I spent $1000 on it and was still using a shovel. A couple weeks ago we had a really big snow storm, so I pulled my machine and was able to do 2 runs down the driveway before the tire fell, but this time when I called the store I heard that my warranty expired 3 months ago. Doesn’t matter that it was the first snow of the year and I couldn’t test it without the snow, that’s not their problem. It also doesn’t matter that it is a repeating problem. The warranty is over, I’m supposed to have a nice day and leave them alone. I definitely will leave them alone as I will never shop there and I hope that this will be warning to other people. They are very quick to take your money, not so much to help you after even if you paid for it.

Approximate cost of services:
$1,000.00
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