Reviews

10/10

I had them replace all the boards on my back deck, as well as repair a board on our front deck. The quote was very reasonable to me and we paid exactly the quote. The process was quick, and the work was done in a day and a half. The quality of the materials was better than expected. The deck boards are nicer than the ones I have seen in the past. The construction and knowledge of the workman was amazing. He was able to do a better job than I thought was possible. The repair was not easy but the way he was able to do it left the deck as sturdy as new. The back deck, honestly is better than when it was new. It took a not great quality deck and made it a high quality, professional deck. The deck now feels so sturdy and like it will last a long time. If I have any future issues I will always contact them first.

Approximate cost of services:
$3,500.00
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10/10

I had a different company for many years come out and on their last check I was told than I had leaks from the bottom of my tank as well as the valve. They recommended replacing the hot water tank, and gave me a quote of over $3200 with discount for their plan membership for a 40 gallon tank. They said that fixing the valve could work and may last awhile with just that. I was also told my expansion tank was dead, and would be $550 to replace it. I contacted Knight after this to see if their price was comparable. Knight said a new 50 gallon tank installed would be $1599. The expansion tank would also be able to be replaced for around $350. I decided to have Knight come out. They came the next day. I was told that the valve was leaking, but that was all the issue was, there was no need to replace the tank. Knight replaced the expansion tank and replaced the valve on the hot water tank. This cost $560, the cost for the other company to do just the expansion tank basically. I have found that my water is hotter than ever, and no sign of any leak. I am very satisfied with the service and the honesty. He could have easily just replaced the tank and I would have still have been happy, but I saved my money. And never felt pressured to do more.

Approximate cost of services:
$560.00
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Company Response

Thank you so much for taking the time to share your recent service visit with one of our "Knights" Derek. I will be sure to pass your comments on to him and also share them with our entire Service Team. We appreciate you choosing Knight and hope we will be your first call in the future if you ever need assistance. Thanks again and hope you have a marvelous day. Best Regards.