Reviews

10/10

Erol responded to my Homestar request for quotation in 2019 but I didn't get around to starting the project until Sept 2020. He is a friendly and professional person who meticulously describes the work he'll do. He also gave me some great ideas on repairs. Our driveway looks beautiful. The parging on the side of the house and the repaired stucco balcony are also excellent.

Approximate cost of services:
$11,000.00
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Company Response

Thank very much Aleta iam so glad to hear that you have like the job we're done for you..

10/10

Antonio is a detailed, experienced and reliable technician. On the day of the quotation, I showed him several areas where we had no power. He immediately inspected the fusebox). He explained how a fuse might look operational but actually be faulty. It took him some time to remove the cover and test all the fuses. Eventually, he identified and corrected the problem. Suddenly, we had power in those rooms! And we hadn't even agreed to hire him yet! I had some "creative" lighting / electrical projects and Antonio completed them with much intelligence and patience. He and his assistant Miguel were polite, clean and efficient.

Approximate cost of services:
$1,700.00
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Company Response

Hi Mrs Ho,
It was a pleasure to meet you, thank you so much for the business and for the great review.

10/10

Kas Tobin is such a great fellow. Whenever I need a small repair to my giant roof, I call Avenue Road and Kas responds within the day. Over the years, Avenue Road has installed shingles, skylights and a new roof for us. In our brutal Toronto winters, ice dams and other leaks are not unusual. Avenue Road always takes care of us. I even have an old picture of my toddler wearing the workmen' snow boots. Now my toddler has grown up and can probably wear those boots!

Approximate cost of services:
$30,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

That's awesome! Thank you for your continued business over the years. I will pass along the compliment to Kas, he truly is an asset to us.
Cynthia

10/10

A spark from one of the heating elements damaged both heating elements and the control. The Jenn Air rep said it could not be repaired because the unit had come from the USA! Thank goodness I found Pro Appliance! Matthew came for inspection, made suggestions, ordered the part and fixed the cooktop! He's an angel! So knowledgeable and efficient! I've never met a service technician with such excellent skills and customer service. When he schedules an appointment, he is punctual and he calls before he arrives. I was happy with the price too. The part cost $90, which means I paid $160 for the labour.

Approximate cost of services:
$250.00
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Company Response

Thanks for taking the time to write us this fantastic review. We really appreciate your feedback.