Reviews

0/10

I requested Gandy for a quote for a tankless water heater system and a central AC and heat pump system. The technician (I won't say his name), came by and took a look at my place. It felt a bit of a rush throughout the process but I didn't get any impression that they were not interested in taking on not one, but 2 big projects. The technician told me he'll provide a quote by the weekend (he came on a Tuesday). The following Monday, I still did not receive any quote. I emailed the technician and he never replied to me. My only assumption is they are too busy and not interested in the projects. At the very least, they can politely decline the projects. To not get any response at all does not leave me with a pleasant experience. Will not use them in the future.

Approximate cost of services:
$0.00
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Company Response

Hi Yee, sorry that we missed this review when you left it. My apologies that your experience was negative with us. Like most HVAC companies, we were completely overrun with requests due to the extreme heat that year. We have since put systems in place to help deal with this type of issue. I hope that you were able to get a system installed. Thanks.

10/10

Ariana Heating sets the gold standard for HVAC companies. From the beginning of the process of getting a quote to the actual installation day, Hamid puts his customers first. Hamid is very patient and listens to my questions and concerns and went through all options in details for me to make my decision. There was no pressure at all and he provided me with the information I need to make a decision. On the installation day, Hamid and his team performed the work efficiently while respecting my home. At the end of the installation, they cleaned up the area. I am very satisfied with how Hamid treats his customers and the attention to details when it comes to the work. I would highly recommend Ariana Heating to anyone looking for HVAC services - big or small jobs, Hamid puts his heart into the job and ensure it gets done professionally.

Approximate cost of services:
$15,000.00
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Company Response

Appreciated for your review and also sharing your experience with others! It was pleasure to found out, we have meet your expectations.