Stuart in Toronto

Hired this company in March of 2021 to epoxy approx. 3000 sq.ft. in a new warehouse and mark forklift parking spots with yellow lines. Yellow lines were painted crooked and the surface was not consistently smooth. Was offered a 10% discount which was agreed to however after less than 6 months the epoxy started to flake off and I contacted the company to arrange a repair, was initially total that they would not honour their "7" year warranty as we had accepted a discount (which was not in any way disclosed when we agreed to the 10% discount. After weeks of emailing and calling the company I was able to get them to come in to start the repair, they hired a 3rd party contractor who started to remove the remaining old epoxy however after finishing half the repair preparation they have not responded to phone calls, texts or emails. I will be taking them to court to seek a remedy.