I have been using peel heating and air conditioning for a couple of years and it was just brought up to my attention by Enbridge that they are completely incompetent. Beware! You should not trust them to service or repair your HVAC as they never brought up to my attention the fact that the HRV fresh air intake and furnace air intake pipe were too close to the gas meter. They did have to do work on the intake pipes as I has a rodent that got in and blocked the air. The fact that they failed to notify me of this code violation when it came to fresh air intake pipe for both is negligent on their part. It shows you how incompetent Peel heating and air conditioning is. Moreover, they refused to take responsability and accountability for this serious issue which was within their work of frame and did not even offered me a refund for the portion of the services that was not used. As a result of this, I have received 3 safety violations from Enbridge which are included for readers to see. DO NOT RECOMMEND THEM.
- Approximate cost of services:
- $1,000.00
- Company Response
Thank you for reaching out and sharing your concerns with us. We apologize for any inconvenience you've experienced. Unfortunately, we could not locate your details in our system based on your username. Could you please provide additional information, such as the service date or appointment name? Feel free to contact our Operations Manager at (289) 948-1662. We're here to help and look forward to resolving this matter promptly. Thank you for your understanding.