Reviews

0/10

I have been using peel heating and air conditioning for a couple of years and it was just brought up to my attention by Enbridge that they are completely incompetent. Beware! You should not trust them to service or repair your HVAC as they never brought up to my attention the fact that the HRV fresh air intake and furnace air intake pipe were too close to the gas meter. They did have to do work on the intake pipes as I has a rodent that got in and blocked the air. The fact that they failed to notify me of this code violation when it came to fresh air intake pipe for both is negligent on their part. It shows you how incompetent Peel heating and air conditioning is. Moreover, they refused to take responsability and accountability for this serious issue which was within their work of frame and did not even offered me a refund for the portion of the services that was not used. As a result of this, I have received 3 safety violations from Enbridge which are included for readers to see. DO NOT RECOMMEND THEM.

Approximate cost of services:
$1,000.00
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Company Response

Thank you for reaching out and sharing your concerns with us. We apologize for any inconvenience you've experienced. Unfortunately, we could not locate your details in our system based on your username. Could you please provide additional information, such as the service date or appointment name? Feel free to contact our Operations Manager at (289) 948-1662. We're here to help and look forward to resolving this matter promptly. Thank you for your understanding.

10/10

After multiple fire detectors went off and fire fighters were called several times to my house, KVA electrical has saved my family from what could have been a deadly disaster. The previous owner/ engineer from who we purchased the house, did not take out permits to do electrical work and did so in a way that was not in accordance with ESA standards. When KVA electrical came, multiple electrical deficiencies were found and reported to ESA. ESA had to get involved. KVA electrical made the whole experience seamless, every issue was addressed and corrected in a timely manner. My house is now safe and my family can finally have a good night of sleep. From the bottom of our hearts we would like to thank KVA electrical for taking such good care of us and for doing such a meticulous job. I highly recommend KVA electrical for any small or big job.

Approximate cost of services:
$30,000.00
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1/10

Unfortunately, I was stuck using this company as a white glove delivery service contracted by West Elm. AmJ lacks customer service and professionalism. They cannot do the only job they are paid to do which is to deliver furniture. Either, they deliver partial orders, forgotten couches or forgotten headboard of beds, or they don't deliver anything at all after calling them and scheduling deliveries. When calling customer service, they are acting unprofessional where deliveries get scheduled but no confirmation is being sent and no record of this conversation is kept. The clercs that answer the phone and who specialize jn the west elm furniture deliveries don't call back and even hang up the calls not wanting to take initiative and fix the issues. I have called West Elm and notified them of this lack of professionalism on their end. West Elm will loose me as a customer if they keep using this company for delivery.

Approximate cost of services:
$250.00
2 of 2 people found this review helpful.
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Company Response

Hi Polina, Thank you for taking the time to bring this to our attention. We apologize in advance if your experience has been less than what we intended, and can assure you that your concerns are taken seriously. We would like to begin a process to review and resolve your concern immediately, however, we are unable to see what city your service took place in. Can you please send me an email with all your details at customercommunications@amjcampbell.com