Jen R

BUYER BEWARE!!! I really wish I had read the reviews online as well with the BBB regarding this company. My washing machine broke, and I was told it was an $80 charge just to show up and diagnose. The technician said that he could try to reset the motherboard *and that would probably work*. If it didn't work, I would require an additional part. I asked how much the part would be and he was very vague.. anywhere between $200-400. I said ok lets try the reset. The reset didn't work. He then told me the part would be $600. I said NO THANKS but still had to pay the $316 for him to tell me it couldn't be fixed without this expensive part. I looked up the part I needed - it is $229 online, not even close to being $600.