ralph.macfarlane in Scarborough, Ontario Canada M1H2R8

Vinybilt stands behind their lifetime warranty! These windows were originally installed 20 years ago, when I noticed the windows were fogged this winter I got them on my to-do list to have them replaced in the spring. I called the company that originally installed them, they had changed hands and were of no help. I contacted Vinybilt and spoke with Maris who quickly found my me in their system. A couple of photos and measurements were sent to her and she ordered the windows to be replaced. In a couple of weeks they were ready and the installer came to replace them. The installer was respectful of my home and cleaned up after themselves. Great communication from Maris, I didn't need to chase anyone down to get this done.

Fixed the clog and did it for hundred$ less than what the competition quoted!!! Sergio was on time, protected my carpet and floors, cleared the clog, then scoped the drain right out to the city's line to make sure it was clear. Great communication. I will definitely use them again and I will recommend RooterWorx to anyone who needs to clear a drain. I booked this job through HomeStar's quoting system. Worked incredibly well, I will definitely use this again.

The salesperson was responsive, knowledgeable and explained the scope of work. There was no pressure to sign on the spot. The price I felt was reasonable. They were able to schedule the work within a couple of days, as it turned out, just before the first snowfall of the season. The scheduler called two days prior to the scheduled date, informed me of the delivery of the shingles and the bin. The roofers showed up early with sufficient crew to get the job done in less than 7 hours. They used all the proper materials they said they would and from my limited view from the ground looks like it was installed correctly. My only criticism... and this is very minor... is they could have spent a little more time cleaning up afterwards. Otherwise I am very pleased with the quality of the work and my interactions with all the people I came in contact with. All phone calls and emails were responded to in a timely manner. The warranty is excellent and rivals a more expensive metal roof; it should outlast me. This homeowners experience is what all contractors, regardless of trade, should aspire to.