My fireplace came out and assessed my needs and then the installer, Sam, came out to make sure that the work could be done. He answered all my concerns and was more than happy to make sure that the job was completed properly and to my satisfaction before leaving the premises.
Full roof done on home and garage
I had Southwinds do my roof and I couldn't believe that a roofing company would and could offer a 10yr warranty on the labour and still offer a competitive price! They were amazing. They came out and had almost 10 people work on the roof. It was stripped and covered with in hours and there was nothing to clean up after. Great Job, clean, fast and competitive!
We had 17 windows installed in our home by Centennial Windows. I would highly recommend them. They were amazing and they went above and beyond the level of service that I expected. You could tell that they were expert installers and they cared! They treated my home with care and made sure that the windows were installed properly. The windows look great and function well. We had an issue in our largest window that's 10 feet by 8 feet. We had some decorative brass pieces installed within the glass and when a train would go by it would rattle slightly. When we asked Centennial what they could do about this, they commented that they could put an extra piece of bevelled glass in the middle to help support the brass pieces. This solved the problem and Centennial considered this a warranty issue because they didn't expect us as homeowners to know that this could happen. Peace of mind!
Siding, soffit, facia and eavestrough
I had our entire home done about 3yrs ago to make it maintenance free. My main reason for going with Lormac was the warranty. Nobody offered the same lifetime warranty. The price was comparable and the materials used are of good quality. The job had some issues and took a while to complete. Lorne made sure that the job was completed as agreed. We then noticed a few areas that needed some attention, because we're very particular about our home. Lormac sent someone out to assess the work and a day later completed the work to our satisfaction! Thank you Lorne, Will and Kathie! It's important to have a job done right and at a fair price but it's more important to me when an issue arises and the company steps up to the plate by honouring their warranty without argument.
