John from Toronto

We're building a home through Fernbrook that is due to Close in mid-2013. The entire experience with them has been smooth and enjoyable. The sales process at their March 2012 release for Alton Village went very smoothly. The follow up meetings with Max on the structural changes, and the interior decor meetings with Gabriella were a lot of fun. Our home was originally set to Close in April 2013, and they were required to inform us by January if our closing date would shift. They informed us in October that our closing would be moved to August 2013, and we greatly appreciated the advance notice that they didn't have to give us. Since that time the foundation had been poured and our closing is likely to be closer to the original date than the later one. We've thoroughly enjoyed working with Fernbrook because of their attention to detail, customer service, and excellent quality of their craftsmanship.

Every interaction I've had with Bosco Home Services, whether it's been over the phone or in my home, has been everything I want and more than I'd come to expect from service companies through the years. I've had them deal with a toilet, dishwasher and most recently a combination furnace/hot water heater unit than required replacement. Joe and Jay who came to my home arrived on time, walked me through an assessment of the problems and how to solve them in a way that I could easily understand, quoted a price, and then returned to perform an installation that was extremely difficult given the location of the furnace space. The project took considerably longer than they or I expected, but throughout the entire process they were fully committed to doing the best job anyone could do and ensuring that I was satisfied with the entire job. They were careful about my home, respectful of my time and concerns, and overall the best service people I can recall dealing with. I fully recommend them, and Bosco (including Murphy at Dispatch who addressed my call as if the problem was occurring at his own home), and wouldn't consider taking my business anywhere else.