Reviews

0/10

I have waited almost 2 years to write this review to see if the bearings would fail as Steve said they would. Steve quoted $700 to repair my 3 yr old washing machine but said it wasn't worth it because there was play in the main tub bearing and it would likely fail in 6 months. Rather than give up on our fairly new washer my husband took it apart and after finding the hose blocked we replaced it. Here we are 2 years later and after replacing a $20 hose washer is ticking along fine. I think that if it isn't a simple repair the guy just says its not worth fixing, collects his fee for coming out and goes merrily on his way. Pretty good gig for 5 minutes work.

Approximate cost of services:
$125.00
1 of 1 people found this review helpful.
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Company Response

Dear Sheri Lyster,
It’s disappointing to see this review, especially when we weren’t given the opportunity to address your concerns directly. Steve has been in this business for over 39 years and has built his reputation on providing honest and accurate assessments. When he noted the wear on your washing machine’s bearings, his advice was based on extensive experience and a commitment to ensuring our customers avoid potential costly repairs down the line.
Our goal is always to provide the best possible service, and we stand by the advice given. If you had reached out, we would have been more than willing to discuss your concerns further. We’re here to help our customers make informed decisions, and we regret that you chose to share your frustration online after almost two years rather than contacting us directly.
Respectfully,
Valley View Appliances/ Service Team

5/10

Had and a new a/c unit installed in summer 2021 and was very happy (which is why they get 5 stars and not 1) so gave them a call when the furnace quit. Was a little concerned because first one part was replaced and then Jesse determined another part was required as well. Furnace was working after $1000 repair but still didn't seem to heat well. Stopped working again after 3 months. After our own investigation we found 2 metal filters in place from the old electronic filter system (we use a box filter now instead) that had been taken out years ago were still in place and completely plugged leading to no air flow. Took them out and furnace works better than ever. Feel the tech that came to do repairs 3 months ago should have noticed that and maybe the repair bill wouldn't have been as high and our furnace wouldn't have continued to have to work so hard.

Approximate cost of services:
$1,000.00
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Company Response

Thank you for your 5 star review Sheri. I'm glad you're happy with the air conditioner we installed last summer and that we were able to get your furnace up and running when it failed this fall. It's unfortunate that the old metal filters were left in place when you installed the new filter preventing your furnace from working optimally. When we complete emergency repairs, we don't necessarily investigate the entire system unless we're asked, as that can be a costly inspection that most homeowners wouldn't want to pay for unless they ask to have it done. Nevertheless, we're happy that you found the old filters and more importantly that your furnace is working as it should. We appreciate your business Sheri and look forward to serving you again in the future!

10/10

Invisible has cleaned my windows a few times now. They were willing to find a solution to cleaning all my mullioned windows without charging for each tiny square of glass and they have looked great every time. Reasonable price and great service. I will definitely be calling them again.

Approximate cost of services:
$400.00
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Company Response

Hi Sheri, thanks so much for taking the time to leave a detailed review. We strive to create excellent relationships with our clients, and look forward to keeping your windows Invisibly clean for years to come.

Rudy

10/10

Had my kitchen cabinets refinished with ScuffX product. The finish looks great but some wear issues have come up after a couple of years. The warranty period had passed but Gabe contacted me and will be refinishing all of the problem cabinets. Happy they are standing behind their work. Also had some walls repainted. The work was completed quickly and very well done.

Approximate cost of services:
$8,000.00
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