Reviews

10/10

Matthew & Pro Appliance came through once again. Within one week of having Matthew in to repair our fridge (reviewed separately), our dryer started make a loud clunking sound. Matthew came in and resolved the issue within 10 minutes and our dryer was usable again! What I like about Pro Appliance in addition to their technical knowledge is that they are easy to get a hold of (phone calls are answered in a timely manner) and you don't have to wait a long time for a service call (each time we've called, Matthew has been by within a day, if not the same day).

Approximate cost of services:
$100.00
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Company Response

Thanks for doing a second review for us! We love the 10! It affirms our dedication to our valued repeat customers. We look forward to working for you again . . . but hopfully not in a weeks time. You deserve a longer break between appliance breakdowns next time!

9/10

Paul came through, even when his assistant called in sick. He set up the system, cleaned the ductwork, cleaned the furnace, and packed everything up again within a couple hours, minimizing the disruption to our day. Paul did a great job of answering our questions, explaining the work to be done, and did it all for a competitive price.

Approximate cost of services:
$300.00
1 of 1 people found this review helpful.
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Company Response

Thanks

9/10

Our appliances were overdue for some routine maintenance, and when our fridge/freezer went on the fritz, we chose Pro Appliance to come in and have a look. Matthew came promptly, inspected our fridge/freezer, oven, washer and dryer, and let us know what needed to be done for each (in some cases he said don't do anything). In the end, we needed a part for the freezer that he was able to get quickly and installed on a second visit. When problems persisted, Matthew was quick to respond and replaced the part again under warranty. Matthew was professional, on time, and provided practical advice about preventative maintenance. We would recommend Pro Appliance for their professionalism, promptness, expert advice and great overall service.

Approximate cost of services:
$400.00
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Company Response

Thank to very much for taking the time to write this review. We were glad to be of service. We pride ourselves on our integity--if it is not in need of service, or if it beyond repair, we tell you. Thanks for noticing. We look forward to working for you again, in the future.