The mark of a good company is how they respond when there's a problem. After our bamboo kitchen floor was laid, it was apparent that one mis-matched batch had been sent/used in error. Though it took a couple of weeks to sort it out, the folks at Alliance (and our hardworking installer, Mohammed) soon made it right. We're very pleased with our new floor and the service we received, and we've already recommended the company to several friends. (It must also be noted that Susan is a delight to work with: friendly, professional, knowledgeable and not a bit pushy!)
- Approximate cost of services:
- $1,400.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
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