Lisa Ramsden from Oshawa

After purchasing our home this summer we found that no matter how low we set the air conditioner the main floor would be a great temperature and the second floor would still be hot. As the days got cooler so did our second floor. Again, no matter how warm the main floor was, the second floor was cold and we would have to turn the heat way up at night so that our new baby wasn't too cool. After a couple of weeks we called a few places to get estimates for adding insulation to our attic. Doug came out, had a look around, and informed us that our attic actually had bare spots where there was no insulation at all. He also discovered mold on our attic hatch and another issue with our insulation blocking the soffits (or something of that nature). Anyway, he was very knowledgeable and friendly and gave us a quote. Although he wasn't not the cheapest quote (only higher by $200) he was the only person to point out the mold and include rebuilding the attic hatch in his quote. I also just got a good feeling about him and the work he would do. Doug came the day he said he would at the time he said he would. He brought lots of drop sheets and covered all of my floors. He and his co-worker were very friendly and did a great job letting me know what they were doing as they went. They also did a quick vacuum as the left. My only complaint would be that there were, and still are, little bits of insulation stuck on my driveway, which given the wind and rain that day, I'm sure couldn't be helped. Overall we are extremely satisfied with the work and noticed a huge difference that night! We now can turn down the heat at night and still keep the upstairs warm and cozy for our baby to sleep. Thanks Doug!

In Late October, we returned from a weekend away to a cold house and found that there was no hot air coming out of our vents. With a 2 month baby and a storm pending we contacted a company and scheduled an emergency service for the next day. The following day we received a call from the company we had booked who informed us that they didn't have enough technicians to keep the appointment. We called about 10 companies and finally Cozy Comfort Plus said they could make a service call within a few hours. Jay showed up within the time he said and repaired our furnace within an hour. Other companies told us over the phone that we would have to replace our 10 year old furnace (even though they couldn't make a service call until the following day). Jay told us that our furnace was well built and that we just needed a new fan. Thankfully we had a warm house and could stay comfortably with our new baby in our own home that night.