Rene

Had a slow draining kitchen sink for a couple of weeks that was getting progressively worse. Used Homestars to get interested service providers. Vetted a few and most had a service call/assessment fee. Based on the various callers the cost to snake and clear the drain averaged about $350.00. Drain King did not charge a callout fee and they were able to send someone out that very day. Jordon was polite, resourceful, patient, empathetic and knowledgeable. The problem turned out to be a lot more serious than I thought. Jordon presented the evidence, provided options and the reasons behind his recommendation. The fix costed way more than I had hoped but given the extent of the work to be done it seemed reasonable. In the end the team showed up at 9am the next day, dug a trench in the basement and installed new piping. It was the least invasive approach given that the basement is finished. Drain King followed up to ensure I was satisfied and warranteed the work. Tough pill to swallow but all things considered it was a pleasant experience. Would not hesitate to recommend them. They were fair, professional and delivered as promised with no onsite surprise charges.