lauriem6

Well it all started when my neighbour decided they were knocking down their existing house and building a brand new one. I figured if they are digging up to my foundation it's a great time to have someone come look at the state it's in. I called RCC based on a friend's recommendation and I'm so glad I did. Once the digging was completed I called the office and they connected me with Rick, the gentleman who works my area. We spoke on the phone and made an appointment for Friday at 8:30 am to have him assess the job. He arrived on time with information on the process in hand. He started by inspecting the area to be waterproof then did up the estimate and walked me through the process. He knew I was right to the wire to get the work done. After some slow downs by my neighbour there was a sudden rush for me to the job done because they wanted to back fill in 7 days. Rick said he'd call the office and see what they could do. A few hours later and they had set me up with a crew that could do the work the next day - I was THRILLED until 7 pm that night I got a frantic call from the neighbour telling me he just found out the cement foundation was being poured on Saturday and it was unsafe to have the crew there. I called Rick, who YES answered the call at 7 pm on a Friday night and he cancelled the crew. I wasn't sure what would happen at that point knowing that they had pulled some strings to get my job in so quickly and that it's a busy time of year for this sort of work. Rick put me in touch with Monica in the office and she somehow found a way to accommodate my crazy schedule. Chris and his crew arrived on Thursday morning. We did a walk through of the work that needed to be done and I set off for work for the day. When the work was complete he called and we chatted and he told me he'd taken pictures of everything so that I could see all the cracks that were filled and see the various stages before the final product. I was impressed by his work when I arrived home there was not a trace that the crew had even been there all day. The next day I received a call from Daisy to check in and make sure I was satisfied with the work. The entire process from quote to completion was handled professionally and with care and I now have piece of mind knowing that the work is done and there's a 25 year guarantee on it. THANKS YOU Rick, Monica, Chris and Daisy for helping me with this project. For making it go smoothly and for dealing with my crazy schedule.

They arrive on time Did what they needed to and got all my issues resolved quickly

They redid my patio and did a fantastic job. I was very happy with the end product and it only took about 4 days.