Brian S

The Hamilton Boonstra's professional technicians that visited my home during the investigations to service my furnace problem were excellent. They made sure I was familiar with what they were doing at all times and very apologetic about the time it was taking to solve it. They were just not going to give up, it had to be solved and today they solved it. Boonstra in Hamilton should be proud of all the staff I was involved with during this frustrating problem, everyone was very polite and understanding. A special thanks to the technicians that spent many hours on the problem namely Cory, Kevin, Mark and especially Luis and Jimmy they all gave 110% and Boonstra should be proud to have them as the frontline representatives of the company. Also, a thank you to Omar who worked behind the scenes during the whole process. If Boonstra in Hamilton is involved, I know it will be done right.