Day 13 and still no end to my heating issue. As reported earlier, the circuit board has burned out, according to the technician. Probably because of the incompetence of the installation where 5 feet of copper tubing was used instead of the required 15 feet needed to work the system properly. During the summer the a/c stopped working because of this strain on the system. Now, in the middle of a POLAR VORTEX, the strain on the system due the previous mistake has now blown my circuit board that enables the system to provide HEAT to my home!!! I am trying to put my house on the market and they have delayed the process now by 2 weeks!!!! Who do I go to? The customer care reached out after my Day 11 post but has yet to connect with me by phone or email. What legal rights can I pursue?
- Approximate cost of services:
- $0.00