Kam & Fred were friendly and helpful! The job looks good. And they even helped me move my 225-pound elliptical into the second floor! Now that's service! [Thanks, Kam/Fred. Hope I didn't break any backs.]
We noticed they broke a valve handle when installing the gas stuff, so when we contacted Boris, he agreed to send someone fix it when they're in the area. This is what I call great business ethics! Would definitely recommend him to friends & family! Thanks, Boris.
Edit: They came out today and fixed the valve! Thanks, Kam.
Almost all contractors & tradespeople would have either brushed the valve handle partial breakage as being too minor or would have denied it. Heck, we didn't even ask them to fix it! We just asked if it was safe for us to do it ourselves. This is A+ service. Thanks, Cozy World. I will definitely be recommending you guys to others if this is the business ethics you work on.