I had a lot of moisture and wetness in my finished basement so I researched possible solutions and knew exactly what type of work needed to be done in my downtown semi. I gutted the basement myself to make it easier for company reps to give me accurate quotes. I then got 3 free quotes from 3 very reputable companies' reps who knew that I had 'done my homework' and was very aware of what work needed to be done. In the end it was Rick D. from RCC Waterproofing who was the rep who convinced me to choose his company because not only was he super-knowledgeable and very nice, but he also didn't pressure me or try to convince me to get unnecessary work done (as did both the other reps). It also helped that Rick's estimate was ultra-competitive as compared to the two other quotes I received--in fact, his estimate was less than half (1/2) of the largest estimate that I had received (for very similar work). Rick told me it would be about 3-4 weeks before RCC could begin working on my basement because they were super-busy--which is a very good sign if you ask me. One other rep called me 2x to try to convince me to choose his company, but that didn't sit right with me as I could almost feel the desperation emanating through the phone line. But I digress. Almost 3 weeks after I signed the contract with Rick, RCC sent over 2 crews to work on my basement in tandem and they completed the project in only 2 days. Each and every crew member was polite and courteous and didn't ask anything of me, even though I offered multiple times. I also asked them to let me know when I could take pictures of their work at every stage of construction: trench digging, weeping tile/gravel/ sump, concrete finishing. They also cleaned-up after themselves during and between each stage. I must say, that in my time, I have dealt with some crummy construction contractors and some very good ones, and RCC Waterproofing is chief among the VERY BEST construction companies that I have ever dealt with. From my first meeting with Rick D., to the final stage of construction, RCC Waterproofing was extremely professional and trustworthy--I didn't pay one cent more than was quoted me in my estimate and the workmanship was exceptional. And for those of you who are reading this long, long review, I would like you to know that the other 2 companies that I didn't choose were listed quite prominently on a certain famous Canadian contractor's website. Call Rick D. from RCC Waterproofing for a free estimate, he's a great man who knows his stuff! Trust me, you won't be disappointed! Satisfied Customer, Toronto
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