After contacting a number of basement waterproofing businesses for quotes, I met with Ed (owner of Basement Technologies). He walked me through the process, describing in detail what I could expect and how it would be handled if other issues arose. I was very impressed with his expertise and insight on some of the tricker issues that had been identified by other companies as well. The quote was provided to me on the spot. Having done significant research and due diligence with other companies I knew Basement Technologies price was very reasonable. After signing the contract, Rachel in their head office was a fantastic point of contact for handling all the questions that remained and consistently communicating with me on all the logistics leading up to my service appointment. The job was estimated at two weeks to dig, repair and waterproof both the front and back of my house. They started and finished on time and took extra care to address an additional request I made after the job had started. The crew on site was friendly and knowledgable. As any concerns came up, I was able to reach out directly to my project manager and discuss them - they were then immediately addressed. I was thoroughly impressed with their work overall, and look forward to seeing the crew back in the Spring to provide a final soil top-up around the site completing the final stage of this process. Would recommend to family, friends and neighbours without hesitation. Thanks to your whole team - such a relief to have a dry, waterproof basement!
